This issue is browser-specific so switching to Google Chrome (available on all university PCs) or Firefox will rectify the problem. You won’t get an error if you have already authenticated during the current session.
And off-campus, IE is generating this message:
An error occurred while processing your request. Please report the details of this error to the IS Service Desk using the Incident Report Form
This service requires cookies. Please ensure that they are enabled and try your going back to your desired resource and trying to login again.
Use of your browser’s back button may cause specific errors that can be resolved by going back to your desired resource and trying to login again.
If you think you were sent here in error, please contact technical support.
If you encounter this problem, please use a different browser. There is also a ‘Report a Problem’ option on the right- hand side of the 360 Link screen (where the red arrow is above) – please use this to send details to the Library for further investigation.
This issue has been reported to the vendor and is being worked on as a priority. Apologies for any inconvenience this may cause.
If you wish to report this or any other resource problems, please email firstname.lastname@example.org